Tag: Ethics

How do many Tier-1 folks feel about the notion of empowering users to fix things on their own? We've collected recent comments after mentioning this topic in an online thread. Check out the blog! https://blog.fixfinder.com/admins-vs-users/ #HelpDesk #SelfHelp #SelfService #RMM #ManagedServices

We thought there may have been some competition with #Vmware #WorkspaceONE Intelligent Hub's Application Library. That is until we tried it, finding that it often freezes, crashes, and has ridiculous vulnerabilities. Why can't users install an application? Junk. #SelfHelp

Blog: Rethinking Self-Help. IT’s proactive service models have long been calling for higher efficiency on the front lines. It’s all PUSH; no PULL. https://blog.fixfinder.com/rethinking-self-help/ #Tier1 #MSPs #ManagedServices #HelpDesk #ServiceDesk #RMMTools #SelfHelp #TechSupport #ITConsulting

We're reaching out to software vendors of #RPA #RoboticProcessAutomation who work with #desktopautomation and #processAutomation. If you're looking for partnerships we'd love to see your product.

Follow us on Linkedin: https://www.linkedin.com/company/fixfinder-self-help/ #FixFinder #SelfHelp #ManagedServices #RMM #RemoteWorkers #SelfService #ServiceDesk

Stop drowning in service calls. Instead, sit back and give users a suite of self-help tools right on the desktop. #RMM tools make admins powerful. #Fixfinder empowers your users to meet you half-way. #Tier1 #MSPs #ManagedServices Visit: https://fixfinder.com to learn more!

#RMM tools can push with a click or two; all the user has to do is stop working and phone, chat, or email to engage. Our users hit F1 -> Applications -> Install and get back to work. Let them PULL with #FixFinder's Application Libary. https://blog.fixfinder.com/empower-your-users-to-fix-things/ #MSPs #ITSM #SaaS