Tag: Managed Services Providers

Rethinking self-help

Posted by yf82f | Dec 13, 2020 | Blogs |

Unlimited – All You Can Eat – Flat-Rate – Predictable IT’s proactive service models have long been calling for higher efficiency on the front lines. How do IT’s tools empower, connect, and enable...

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Empower your clients with a self-help interface on the desktop that's connected to your cloud tools like Autotask, Connectwise, RMM, etc. Built by/for ITSM

FixFinder @FixFinderSaaS·

15 Jan 2021

#FixFinder users are watching the 'Status' tab in the app right now. No need to pick up the phone or remember the links to distant portals. They hit one key and get real-time access to the same data from #StatusPage! #Outage #Office365 #SelfHelp #ManagedServices #HelpDesk

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FixFinder @FixFinderSaaS·

8 Jan 2021

How do many Tier-1 folks feel about the notion of empowering users to fix things on their own? We've collected recent comments after mentioning this topic in an online thread. Check out the blog! https://blog.fixfinder.com/admins-vs-users/ #HelpDesk #SelfHelp #SelfService #RMM #ManagedServices

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FixFinder @FixFinderSaaS·

18 Dec 2020

We thought there may have been some competition with #Vmware #WorkspaceONE Intelligent Hub's Application Library. That is until we tried it, finding that it often freezes, crashes, and has ridiculous vulnerabilities. Why can't users install an application? Junk. #SelfHelp

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FixFinder @FixFinderSaaS·

18 Dec 2020

Blog: Rethinking Self-Help. IT’s proactive service models have long been calling for higher efficiency on the front lines. It’s all PUSH; no PULL. https://blog.fixfinder.com/rethinking-self-help/ #Tier1 #MSPs #ManagedServices #HelpDesk #ServiceDesk #RMMTools #SelfHelp #TechSupport #ITConsulting

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FixFinder @FixFinderSaaS·

14 Dec 2020

We're reaching out to software vendors of #RPA #RoboticProcessAutomation who work with #desktopautomation and #processAutomation. If you're looking for partnerships we'd love to see your product.

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FixFinder @FixFinderSaaS·

13 Dec 2020

Follow us on Linkedin: https://www.linkedin.com/company/fixfinder-self-help/ #FixFinder #SelfHelp #ManagedServices #RMM #RemoteWorkers #SelfService #ServiceDesk

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FixFinder @FixFinderSaaS·

7 Dec 2020

Stop drowning in service calls. Instead, sit back and give users a suite of self-help tools right on the desktop. #RMM tools make admins powerful. #Fixfinder empowers your users to meet you half-way. #Tier1 #MSPs #ManagedServices Visit: https://fixfinder.com to learn more!

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Tag: Managed Services Providers

Rethinking self-help

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